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Microsoft Dynamics Training

MCITP: Developer for Microsoft Dynamics CRM 4.0

Course Length: 13 days
Number of Exams: 4

Class Schedule
Call for Class Schedule

  • Includes roundtrip airfare and lodging (for boot camps held in Georgia and Florida only)
  • Hands-on instruction by a certified instructor
  • Includes all course materials and practice exams
  • Includes all certification exams
  • Onsite Testing
  • Breakfast and Lunch provided each day

Advance your career potential by earning a Microsoft Certified IT Professional (MCITP) for Microsoft Dynamics CRM certification. This credential validates your technical skills and ability to implement Microsoft Dynamics CRM, a flexible customer relationship management (CRM) software solution used worldwide by companies of all sizes and across every industry.


Exam 70-536

Microsoft .NET Framework - Application Development Foundation

Developing applications that use system types and collections
  • Manage data in a .NET Framework application by using the .NET Framework 2.0 system types. (Refer System namespace)
  • Manage a group of associated data in a .NET Framework application by using collections. (Refer System.Collections namespace)
  • Improve type safety and application performance in a .NET Framework application by using generic collections. (Refer System.Collections.Generic namespace)
  • Manage data in a .NET Framework application by using specialized collections. (Refer System.Collections.Specialized namespace)
  • Implement .NET Framework interfaces to cause components to comply with standard contracts. (Refer System namespace)
  • Control interactions between .NET Framework application components by using events and delegates. (Refer System namespace)
Implementing service processes, threading, and application domains in a .NET Framework application
  • Implement, install, and control a service. (Refer System.ServiceProcess namespace)
  • Develop multithreaded .NET Framework applications. (Refer System.Threading namespace)
  • Create a unit of isolation for common language runtime in a .NET Framework application by using application domains. (Refer System namespace)
Embedding configuration, diagnostic, management, and installation features into a .NET Framework application
  • Embed configuration management functionality into a .NET Framework application. (Refer System.Configuration namespace)
  • Create a custom Microsoft Windows Installer for the .NET Framework components by using the System.Configuration.Install namespace, and configure the .NET Framework applications by using configuration files, environment variables, and the .NET Framework Configuration tool (Mscorcfg.msc).
  • Manage an event log by using the System.Diagnostics namespace.
  • Manage system processes and monitor the performance of a .NET Framework application by using the diagnostics functionality of the .NET Framework 2.0. (Refer System.Diagnostics namespace)
  • Debug and trace a .NET Framework application by using the System.Diagnostics namespace.
  • Embed management information and events into a .NET Framework application. (Refer System.Management namespace)
Implementing serialization and input/output functionality in a .NET Framework application
  • Serialize or deserialize an object or an object graph by using runtime serialization techniques. (Refer System.Runtime.Serialization namespace)
  • Control the serialization of an object into XML format by using the System.Xml.Serialization namespace.
  • Implement custom serialization formatting by using the Serialization Formatter classes.
  • Access files and folders by using the File System classes. (Refer System.IO namespace)
  • Manage byte streams by using Stream classes. (Refer System.IO namespace)
  • Manage the .NET Framework application data by using Reader and Writer classes. (Refer System.IO namespace)
  • Compress or decompress stream information in a .NET Framework application (refer System.IO.Compression namespace), and improve the security of application data by using isolated storage. (Refer System.IO.IsolatedStorage namespace)
Improving the security of the .NET Framework applications by using the .NET Framework 2.0 security features
  • Implement code access security to improve the security of a .NET Framework application. (Refer System.Security namespace)
  • Implement access control by using the System.Security.AccessControl classes.
  • Implement a custom authentication scheme by using the System.Security.Authentication classes. (Refer System.Security.Authentication namespace)
  • Encrypt, decrypt, and hash data by using the System.Security.Cryptography classes. (Refer System.Security.Cryptography namespace)
  • Control permissions for resources by using the System.Security.Permission classes. (Refer System.Security.Permission namespace)
  • Control code privileges by using System.Security.Policy classes. (Refer System.Security.Policy namespace)
  • Access and modify identity information by using the System.Security.Principal classes. (Refer System.Security.Principal namespace)
Implementing interoperability, reflection, and mailing functionality in a .NET Framework application
  • Expose COM components to the .NET Framework and the .NET Framework components to COM. (Refer System.Runtime.InteropServices namespace)
  • Call unmanaged DLL functions in a .NET Framework application, and control the marshaling of data in a .NET Framework application. (Refer System.Runtime.InteropServices namespace)
  • Implement reflection functionality in a .NET Framework application (refer System.Reflection namespace), and create metadata, Microsoft intermediate language (MSIL), and a PE file by using the System.Reflection.Emit namespace.
  • Send electronic mail to a Simple Mail Transfer Protocol (SMTP) server for delivery from a .NET Framework application. (Refer System.Net.Mail namespace)
Implementing globalization, drawing, and text manipulation functionality in a .NET Framework application
  • Format data based on culture information. (Refer System.Globalization namespace)
  • Enhance the user interface of a .NET Framework application by using the System.Drawing namespace.
  • Enhance the text handling capabilities of a .NET Framework application (refer System.Text namespace), and search, modify, and control text in a .NET Framework application by using regular expressions. (Refer System.RegularExpressions namespace)

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Exam MB2-498

CRM 3.0 Extending Microsoft Dynamics

This certification exam measures your ability to understand important skills and areas of knowledge used in the development of extensions for Microsoft Dynamics CRM 3.0.

Evaluate Extension Approach
  • Evaluate Which Extension Capability to Use Based on Business and Technical Requirements
  • Define Licensing Requirements for Internal and External Users
Develop a User Interface
  • Develop a User Interface Consistent with the Appearance of Microsoft Dynamics CRM
  • Create a User Interface That Reflects Modifications to the Microsoft Dynamics CRM Metadata
  • Create a User Interface to Enforce Microsoft Dynamics CRM Data Validation Requirements
  • Create a User Interface to Support Microsoft Dynamics CRM Security Metadata
  • Bind Microsoft Dynamics CRM Data to .NET Data Grid
  • Deploy Custom Web Application
Develop .NET Assemblies for Workflow
  • Configuring .NET Assemblies for Workflow
  • Creating .NET Assemblies for Workflow
  • Troubleshooting .NET Assemblies for Workflow
Develop Assemblies for Business Logic Extensions
  • Configuring Callout Assemblies
  • Creating Callout Assemblies
  • Troubleshooting Callout Assemblies
Web Service Programming
  • Connecting to Microsoft Dynamics CRM Web Services
  • Utilize Appropriate Microsoft Dynamics CRM Web Services Methods to Perform Actions
  • Querying Microsoft Dynamics CRM Data
  • Querying and Managing Microsoft Dynamics CRM Metadata
  • Using Microsoft Dynamics CRM Data Types
  • Handling Microsoft Dynamics CRM Exceptions
  • Managing Security Dependencies
Application Programming
  • Customize Navigation
  • Add Custom Menus and Buttons
  • Code Interactions with IFrames
  • Use Components of the Microsoft Dynamics CRM Form Object Model to Implement Customizations
  • Manage Application Programming Extensions with the Outlook Client

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Exam MB2-631

CRM 4.0 Customization and Configuration

This certification exam measures your ability to do the following:

  • Understand and articulate how to configure the application’s organizational settings.
  • Customize the application by using its built-in customization tools.
Configuring Your Deployment
  • Configuring Business Units
  • Configuring Security
  • Configuring Users and Teams
  • Configuring Organizational Settings
  • Configuring Multi-User Interface Language Packs
  • Configuring Currency Exchange Rates
Customizing Forms and Views
  • Customizing Forms
  • Customizing Views
  • Publishing Forms and View Changes
Customizing Entities and Attributes
  • Maintaining Custom Attributes
  • Maintaining Custom Entities
  • Maintaining Custom Entity Icons
  • Renaming Entities
  • Translating Customized Entity Labels
Customizing Relationships and Mappings
  • Relationship Concepts
  • 1:N Relationship Behavior
  • Creating 1:N Relationships
  • Creating N:N Relationships
  • Entity Mappings
Maintaining Organizations
  • Core Concepts - Multi-Tenancy and the Configuration DB
  • Managing Additional Organizations
  • Importing Organizations
  • Maintaining Servers and Licenses

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Exam MB2-632

CRM 4.0 Applications

This certification exam measures your ability to understand and articulate how to use and implement the Microsoft Dynamics CRM 4.0 Applications modules effectively, and to use the terms applied in the application to adequately convey solutions to other users.

Microsoft Dynamics CRM Concepts
  • Understanding Microsoft Dynamics Software
  • Multi-Lingual User Interface and Multi-Currency
  • Customer-Centered View
  • Using Microsoft Dynamics CRM for Microsoft Office Outlook
Sales
  • Microsoft Dynamics CRM Sales Concepts
  • Opportunity Management
  • Managing Leads
  • Sales Order Processing
Marketing
  • Planning and Creating Marketing Campaigns
  • Managing Marketing Campaigns
Service Management
  • Managing Contracts
  • Managing Cases
  • Creating a Knowledge Base
  • Managing Service Queues
Service Scheduling
  • Understanding the Service Scheduling Life Cycle
  • Scheduling Services
  • Maintaining Users and Resources

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